Q: How to use Shortcodes in ReviewXpo?

You can now manually integrate ReviewXpo widgets on your Shopify store using ReviewXpo shortcodes. In the ${color}[#18a87c](<a href="https://www.reviewxpo.com/shopify-reviews-app">ReviewXpo product reviews app</a>), you will have access to Five widgets that you can integrate into your online store using ReviewXpo shortcodes. Let's learn how they work; Rating Widget: This widget displays the star rating of your product. To learn how you can use ReviewXpo shortcodes to add the rating widget to your product page, check <a href="https://www.reviewxpo.com/help/how-to-display-product-rating-using-reviewxpo-shortcodes">How to display product ratings using ReviewXpo shortcodes?</a> Review Widget: The review widget consists of your product reviews and the review submission form. To add the review widget to your product page using ReviewXpo shortcodes, check <a href="https://www.reviewxpo.com/help/how-to-display-product-reviews-using-reviewxpo-shortcodes">How to display product reviews using ReviewXpo shortcodes?</a> Carousel Widget: This widget is a slideshow of customer reviews. A review carousel will make your store more interactive and increase customer trust. To add this widget using ReviewXpo shortcodes, check <a href="https://www.reviewxpo.com/help/how-to-display-review-carousel-using-reviewxpo-shortcodes">How to display the review carousel using ReviewXpo shortcodes?</a> Testimonial Widget: This widget showcases the happy experiences of the customers with your store. To learn how to integra

Question 1

How to import reviews to ReviewXpo?

Accepted Answer

Product reviews are crucial because they demonstrate the reliability and quality of the goods and services offered by your store with the help of review apps. Customers would most likely prefer to purchase at a store that provides the best service and good deals.

ReviewXpo enables store owners to import reviews from any previous source using a CSV file in order to preserve the integrity of their store. Please attend to these easy steps to import reviews;‍

Step 1: Export your existing reviews from your previous app.‍

Step 2: From Shopify admin, open your ReviewXpo App and click "Import & Export".

Step 3: Select and upload the CSV file.

Step 4: From the modal window, map the columns in your CSV file with our requirements (Note: Before importing the reviews, Please check If the Product ID/ Product handle and Date Format(YYYY/MM/DD) is correct.

Step 5: Lastly, click “Import”.‍‍

You should exercise caution while mapping the CSV columns, as they may differ according to their source. If the CSV is from Fera, for example, the Product Shopify ID should be mapped with platf

Question 2

How to import reviews from AliExpress?

Accepted Answer

Using the “ ReviewXpo product reviews app ”, you can now import your AliExpress product reviews. This will help you improve customer loyalty and your store's authenticity.

To import reviews from AliExpress, please follow these simple steps;

Step 1: From Shopify admin, open your ReviewXpo App "Menu" and click "Import & Export".

Step 2: Click on “Ali express import”.

Step 3: Copy and paste the product URL from AliExpress and paste it and press Start Import.

Now, Select the product for which you want to import the reviews to, filter ratings and attachments also fill the other's requirements and press Preview Reviews.

Now, select the reviews you want to import. When you are done selecting the reviews, Press Finish Import.

Now, finally “View Imported Review”.

For further queries

Question 3

How to delete a review permanently?

Accepted Answer

ReviewXpo Shopify review app doesn’t offer this feature to the shop owners. Instead, there is a “Unpublish Review” option which can be used as an alternative while dealing with unwanted reviews. To learn more about this check, How to unpublish a review?

Feel free to share your suggestions with us and have a happy journey with ReviewXpo!

Question 4

How to edit the content of a reply to review email notifications?

Accepted Answer

ReviewXpo also offers a feature by which you can customize the "Reply to review" email content and let your customers know you care. To customize this feature, please proceed with the following steps;

‍Step 1: From Shopify admin, open your ReviewXpo App “Menu” and click “Reviews”.

Step 2: Select “Other Settings” and click “Review Reply”.

Step 3: Go down to “Reply to Review” and enable the "Button".

Step 4: Now go to “Collect Reviews”, click on “Email Content” and click “Reply to Review”.

‍Step 5: Customize the email notification to your preference and click "Save".

‍Now you can engage with your customers more effectively and let them know that you haven’t missed their opinions!

‍For further queries please contact us , we'll always be there to help you!

Question 5

How to use Shortcodes in ReviewXpo?

Accepted Answer

You can now manually integrate ReviewXpo widgets on your Shopify store using ReviewXpo shortcodes. In the ${color}[#18a87c](ReviewXpo product reviews app), you will have access to Five widgets that you can integrate into your online store using ReviewXpo shortcodes. Let's learn how they work;

Rating Widget: This widget displays the star rating of your product. To learn how you can use ReviewXpo shortcodes to add the rating widget to your product page, check How to display product ratings using ReviewXpo shortcodes?‍

Review Widget: The review widget consists of your product reviews and the review submission form. To add the review widget to your product page using ReviewXpo shortcodes, check How to display product reviews using ReviewXpo shortcodes?‍

Carousel Widget: This widget is a slideshow of customer reviews. A review carousel will make your store more interactive and increase customer trust. To add this widget using ReviewXpo shortcodes, check How to display the review carousel using ReviewXpo shortcodes?‍

Testimonial Widget: This widget showcases the happy experiences of the customers with your store. To learn how to integra

Question 6

Can I edit the imported reviews using ReviewXpo?

Accepted Answer

ReviewXpo is accountable to the customers and works to ensure customer transparency, even though we are aware of your interests and make every effort to make your experience more pleasant.

As a result, we do not provide shop owners with the option to edit their imported product reviews. However, if you'd prefer, you can unpublish any unwanted reviews. For this, check How to unpublish a review?

Always be with the ReviewXpo product reviews app!

For further queries please contact us , we'll always be there to help you!

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